Government 2.0:
Technology Leadership Redefined
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The much-anticipated Open Government Directive will come at a time when federal CIOs already face unprecedented resource, technology and process challenges. Two things are clear: A new type of chief is needed to bring about significant evolution in public-sector IT delivery, and this is a journey, not a destination. Here’s our guide.
Just days after taking office, President Barack Obama signed a memo directing his CTO to develop by the end of May recommendations for an Open Government Directive. Obama outlined three key goals to be furthered by this directive: increase transparency, provide more opportunities for citizens to participate in government and encourage collaboration among agencies.
Obama’s memo made it clear that technology was the driving means to accomplish these objectives, which together comprise what has been dubbed "Government 2.0."
Today, as the leaves change in Washington and stores begin stocking Halloween candy, we’re still waiting to see the recommendations that were due in May. Federal CTO Aneesh Chopra, who is working with the director of OMB and the administrator of General Services on the project, says release is imminent. But the months-long delay is a clear indicator of just how difficult it will be to move toward the Government 2.0 ideal.
Difficult, and expensive at a time when public-sector budgets are squeezed.
While Chopra says he does not expect the Open Government Directive to require a substantial, near-term investment in new technologies, heavy responsibilities will likely fall on the shoulders of agency and department CIOs when it comes to implementation. There are also fundamental policy issues that must be addressed if new technology platforms are to have any chance of success.
Our most recent InformationWeek Analytics Survey of 177 federal government technology professionals reveals a wide range of both technical and management challenges. Confronting them will require new ideas and approaches, and in this report, we’ll highlight issues and opportunities and discuss strategies real-world agency IT leaders are using to drive their organizations forward.
Table of Contents
- Author's Bio
- Executive Summary
- Research Synopsis
- Bold Visions
- Mountains to Climb
- The Good News
- Help Wanted?
- Procurement Reform
- Action List
- Come Together
- I’ll Take One of Those
- Process the Future
- Meeting the Challenge
- Appendix
About the Author
Michael Biddick is CTO at a federal systems integrator based in Northern Virginia. Michael specializes in helping organizations utilize IT to meet critical mission objectives. Specific focus areas include ITIL, cloud computing and application performance management (APM).
He previously served on the academic staff of the University of Wisconsin Law School as the director of technology, heading up all aspects of IT management for the organization. Michael earned a Master's of Science from Johns Hopkins University and dual Bachelor's degrees from the University of Wisconsin-Madison. Michael is also contributing editor for IT operations management at InformationWeek.
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